Upload proofs online
The quickest and easiest way is to scan or photograph your proofs and send them as files using our upload form. These need to be clear enough for us to read.
Include your claim reference number in the form, if you have one. If you don't have a claim reference number, use your name, address and National Insurance number instead.
Other ways to provide proofs
If you don't want to send them online, you can also give us proofs by:
If you send us any original proofs by post, for example a passport, we'll return it to you at the address you sent it from.
We can't take responsibility for proofs lost in the post, so please send originals by recorded delivery.
Proofs you need to provide
The proofs you need to send us depend on if you're changing your benefit claim or making a new one.
Find out what proof you need to send.