What to do if you've forgotten your username or password for the landlord portal

What to do if you've forgotten your username

If you've already registered for the landlord portal and were given a username but you've forgotten it:

• click on the ‘forgotten your username’ link on the sign in page
• enter the email address you registered with your account

You'll receive an email with your username (don't forget to check your junk folder).

What to do if you've forgotten your password

If you've already registered for the landlord portal and were given a password but you've forgotten it:

• click on the ‘forgotten your password?’ link on the sign in page
• enter your username

You'll receive an email with a password reset link to the email address you registered (don't forget to check your junk folder).