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Services

  • Services
    • About this website
    • Adult Social Care
    • Benefits and financial advice
    • Business and Trade
    • Children and learning
    • Council Tax
    • Environment
    • Health
    • Housing
    • Jobs
    • Leisure and libraries
    • Life events and communities
    • Parking
    • Planning
    • Rubbish, recycling and streets
    • Travel and road safety
  • Your council
  • News
  • Form finder
  • MyAccount

Council telephone systems

We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience while we implement the new system and apologise for any disruption that you may experience. 

Planning Register and HMO Renewals

Due to essential maintenance the Planning Register and HMO Renewals will not be available from 3pm, Wednesday 21 May until the afternoon of Thursday 22 May 2025. We apologise for any inconvenience this may cause.  

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  1. Home
  2. Benefits and financial advice
  3. Housing Benefit, Universal Credit and Council Tax Reduction
  4. Housing Benefit Landlords and the landlord portal
  5. Sign in to the landlord portal
  • Benefits and financial advice

    • Housing Benefit, Universal Credit and Council Tax Reduction

      • Changes to Housing Benefit
      • How and when we pay your Housing Benefit
      • Weekly Housing Benefit rates for private tenants
      • Proof you need to provide to support your benefit claim
      • How to send us proof to support your benefit claim
      • Apply for a Council Tax Reduction
      • Changes you need to tell us about if you claim benefits
      • How people living with you can affect your benefits
      • Housing Benefit Landlords and the landlord portal
      • Paying Housing Benefit straight to your landlord
      • Benefit cap
      • What happens when we pay you too much benefit
      • How we recover overpaid Housing Benefit you owe
      • Reduce your benefit overpayment
    • Financial help and support

      • Proof you need to provide to support your benefit claim
      • How to send us proof to support your benefit claim
      • Get help with moving costs, rent or Council Tax you owe
      • Get emergency help with food, energy bills or other essentials
      • Online services
      • Appeal against a benefit decision
      • Get help from financial advice services
      • Financial wellbeing for staff
      • About your welfare rights
      • Benefits advice and training
      • Download forms for benefit claims
      • Download forms for landlords or third parties

Sign in to the landlord portal

What you'll need to sign in to the landlord portal.

Skip guide navigation
  • Housing Benefit Landlords and the landlord portal
  • Who can register for the landlord portal
  • Register for the landlord portal
  • What happens after you've registered for the landlord portal
  • What to do if you've forgotten your username or password for the landlord portal
  • How to link more than one landlord portal account
  • How to set up more than one person to access your account
  • Tell us about changes to your details or your tenants details
  • Sign in to the landlord portal

Sign in to the landlord portal

To sign in to the landlord portal, you will need your:

  • username
  • password
Sign in

If you haven't already registered for the landlord portal you need to do that first. 

Register for the landlord portal.

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