Housing Benefit Landlords

Find out more about Housing Benefit Landlords and access our Landlord Portal

What is a Benefit Landlord? 

If you receive rental payments for one (or more) of your tenants directly from Brighton & Hove City Council, then you are a Benefit Landlord. It does not matter if you receive multiple payments for tenants or just one just payment for one tenant, you are still a Benefit Landlord. 

How can I see details about payments I receive? 

The Housing Benefit landlord portal is a free online service to help you manage the Housing Benefit payments paid directly to you on behalf of your tenant(s) if you are a Benefit Landlord.  

As a Benefit Landlord within Brighton & Hove receiving Housing Benefit direct, you will be able to: 

  • Access your account 24 hours a day 

  • Check payments received for each of your tenants, including amount of entitlement and amount of any overpayment that has been taken back 

  • View the amount & date of your next payment 

  • Download details of your payments 

  • View electronic versions of your notification letters  

If your tenant is receiving Universal Credit and you receive your rental payments directly from the Department for Work & Pensions, then you will not be able to use the Landlord Portal for that particular tenant(s). 

The Landlord Portal

Register for the Landlord Portal

To complete this form, you will need the following information: 

  • Landlord Reference number (This can be found on any letters/emails you receive from us) 

  • your email address 

  • your name  

  • your landlord company name (if different) 

  • your landlord contact address & phone number 

Once we have received and processed this information, please allow us up to 2 weeks so that we can send you two emails containing: 

  • Your username 

  • A temporary password (you will have to change this temporary password once you have logged into the system for the first time) 

Still to come 

We are aiming to go live with this system by the week beginning 10 October 2022.  

When we are live, you will be able to:  

  • to use your username and password and log in to the new system 

  • Read our FAQ page about being a Benefit Landlord and access documents relevant to you