You will not be able to view your Council Tax and Business Rates account information or bills online between 3pm on Thursday 28 March 2024 until 3pm on Tuesday 3 April 2024. We apologise for any inconvenience.
Apply for a Council Tax Reduction
Check if you can get a reduction to your Council Tax and apply online.
Who can apply
If you're in a low income household and need help paying your Council Tax, you could get a Council Tax Reduction (CTR).
You can reduce your Council Tax bill if your savings are less than:
If you're on Universal Credit we'll decide how much CTR you will receive based on the following bands of earnings. We use the same earnings that the DWP will have used in your Universal Credit calculation.
Bandings from 1 April 2023
Level
Weekly earnings
Proportion of Council Tax bill payable
Proportion of Council Tax bill discounted (not payable)
1
Up to £76.77
18
82%
2
£76.78 to £109.67
40%
60%
3
£109.68 to £142.58
60%
40%
4
£142.59 to £186.45
80%
20%
5
£186.46 to £274.20
90%
10%
6
more than £274.20
100% (no CTR awarded)
No discount, not eligible for CTR
If you're not on Universal Credit
If you're not on Universal Credit we'll compare your weekly income with your applicable amount, which is the amount the Government says you need to live on.
If your income is the same or less than your applicable amount, you get the highest reduction you can on your Council Tax.
If you're of pensionable age, the highest possible reduction is 100%.
If you're of working age the highest possible reduction is 82% of the Council Tax for a Band D property.
If, having applied for a reduction of your council tax through our council tax reduction and discretionary council tax reduction schemes, you are found not to be eligible, we will in exceptional circumstance consider if we can use S13a 1 (c) to write off all or part of your council tax. Section 13a (1c) of the Local Government Finance Act 1992 allows local authorities to reduce the council tax liability for a customer. This is a last resort and will only be considered once all other discounts and exemptions options have been exhausted.