Some users may experience intermittent issues signing into our MyAccount service. This is due to high demand following the issuing of new Council Tax bills for the 2026/27 financial year. If you do experience any issues signing in, try again later. Sorry for any inconvenience.
Bank holidays
The UK 2025 to 2026 bank holidays are:
- Friday 18 April - Good Friday
- Monday 21 April - Easter Monday
- Monday 5 May - Early May bank holiday
- Monday 26 May - Spring bank holiday
- Monday 25 August - Summer bank holiday
- Thursday 25 December - Christmas Day
- Friday 26 December - Boxing Day
- Thursday 1 January 2026 – New Year's Day
Council offices and emergency contacts
Council offices and emergency contacts
Most council services are closed on bank holidays, but some services are available for emergencies, such as housing repairs and Adult Social Care.
There is a freephone outside Hove Town Hall on Norton Road, available 24 hours a day, if you have no other way of contacting those services in an emergency.
In case of emergency
When offices are closed, please use the following phone numbers:
- Adult Social Care: 01273 295 555
- Child Protection: 01273 335 905
- Highways emergencies: 01273 292 229
- Council tenant housing repairs: 01273 294 409
- Homelessness emergency: 01273 294 400 or 01273 295 555 out of hours and ask to speak with the duty Homeless Persons Officer
- Domestic abuse: Call the national Victim Support line on 0808 16 89 111. In an emergency, always call 999.
Council help desk and homelessness help desk
Council help desks and Jubilee and Hove libraries and the homelessness help desk at Bartholomew House are open Monday to Friday from 9am to 4.30pm (except bank holidays). You can drop in to use self-help computers, scanners and telephones to contact council services.
If you need additional support to access council services, the staff will be able to signpost you to get the help that you need.
Recycling and rubbish
Collections
Collection days are changing over Christmas and New Year.
Check your bin, box or caddy collection days.
As well as the day, you can now check the progress of your recycling, refuse, garden waste and food waste collections in real time.
Report a missed bin, box or caddy collection
If your rubbish, recycling, garden waste or your food waste caddy hasn't been collected, check the status of your collection before you report it.
If the status of your collection is ‘completed’ but a collection has not been made, you can report a missed collection, and we will investigate this.
Check the status of your collection.
Recycling sites
Our household waste recycling sites have reduced opening hours and closures over Christmas and New Year.
Check the recycling site opening times.
Report an issue
Our online forms are the fastest and easiest way to report an issue with recycling and refuse.
Rough sleeping and homelessness
Our how to help people living on the street page lets you:
- tell us if you're concerned about someone living on the street
- find out how you can help by volunteering or making a donation
Libraries
Find out what our library opening hours are over Christmas and New Year.
On the days we're closed, no items will be due back and any item can be returned via library book drops, where available.
Our online services will be available and you can use our 24-hour renewal line 0303 123 0035.
Find out more about Libraries Extra.
Parking
Parking restrictions stay the same over bank holidays unless the sign says 'except Bank Holidays'.
You can use our online services to:
Transport and travel information
You can get amended bank holiday timetables and live travel updates from the following websites:
For more travel help and information go to the travel, transport and road safety pages.
Health and care
If you already receive support from health, social care or mental health services they are still operating, with a limited service.
Many NHS health services and pharmacies remain available over the bank holiday. Visit the NHS Sussex website for more information.
Remember that emergency departments (A&E) are just for emergencies such as life-threatening injuries or illnesses.
There are many different services that can help if you're feeling unwell ranging from self-care for common illnesses such as colds and flu, local pharmacy advice, phoning NHS 111 and your local GP surgery.
If you need medical help, advice or reassurance:
- phone NHS 111
- visit 111.nhs.uk
If you or someone else is in immediate danger, phone 999.
Leisure centres
For details of the city's leisure centre opening times on bank holidays, visit Freedom Leisure's website.