Council offices and emergency contacts
Most council services are closed on bank holidays, but some services are available for emergencies, such as housing repairs and Adult Social Care.
There is a freephone outside Hove Town Hall on Norton Road, available 24 hours a day, if you have no other way of contacting those services in an emergency.
In case of emergency
When offices are closed, please use the following phone numbers:
- Adult Social Care: 01273 295 555
- Child Protection: 01273 335 905
- Environmental emergencies: 01273 292 229
- Council tenant housing repairs (freephone): 0800 052 6140
- Homelessness emergency: 01273 294 400 or 01273 295 555 out of hours and ask to speak with the duty Homeless Persons Officer
Customer service centres
Brighton Customer Service Centre (Bartholomew Square) and Hove Customer Service Centre (Norton Road) are open Monday to Friday from 9am to 4.30pm (except bank holidays). You can drop in to use self-help computers, scanners and telephones to contact council services.
If you need additional support to access council services, the customer service advisors will be able to signpost you to get the help that you need.