What happens when someone is reported as being at risk
We'll always contact the person at risk first. We'll try to talk to them, even if it’s difficult for them to tell us what happened. What they want is very important, and speaking to them can help us decide what to do.
If the person has difficulty speaking to us, we can ask for an advocate to help. An advocate can help the person understand what’s happening, and help them express their views.
Find out how an advocate can help.
What happens next
After speaking to the person at risk, we'll make further enquiries about what happened.
We can talk to family members, carers, GPs, friends and possibly the police. If the police think a crime has been committed, they'll investigate.
We’ll support the adult at risk, and help them decide what they want to happen next.
We’ll then concentrate on improving their situation, by looking into what caused the abuse or neglect.
If we think anyone is in immediate danger, we’ll act quickly to protect them.