NHS Choices - Making a complaint
If you're not happy with the care or treatment you've received or you've been refused treatment for a condition, you have the right to complain. Here the complaints procedure is explained, including when you should complain and what to do when you're not happy with the outcome.
If you're not happy with the care or treatment you've received or you've been refused treatment for a condition, you have the right to complain. Here the complaints procedure is explained, including when you should complain and what to do when you're not happy with the outcome.