Give us feedback about Adult Social Care
We'd like to hear from you if you're happy or unhappy with an Adult Social Care service.
How to make a compliment or complaint
We want to know what you think about the service you've received from Adult Social Care. We can then build on what we do well, and make improvements where needed.
If you're happy with an Adult Social Care service, you can send us a compliment. If you’re not happy, you can make a complaint.
We deal with all complaints in a fair and sensitive way.
You can also:
- read our Adult Social Care easy read complaints leaflet
- find out how to complain about other council services
- contact Healthwatch if you have concerns about a health or social care service
Share your experience with Healthwatch.
How we're doing
The Adult Social Care & Wellbeing annual report 2023 to 2024 sets out what we've achieved and how we've performed in Adult Social Care, over the period from 2023 to 2024.
It shows the areas that are important to people from recent surveys and engagement, and what we plan to focus on and improve.