Weights and measures complaint or query privacy notice

Read our privacy notice for information on how we collect, store and process your data.

The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO).

Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.

Purposes and lawful basis of processing

We are collecting your data for the purpose of responding to you complaint or query in relation to the weighing and measuring of goods and services, including equipment. If necessary, your information may be used to support any investigations and may result in being used in legal action.

Our lawful basis for processing data is for the performance of a task carried out in the public interest or in the exercise of official authority vested in the council, specifically under the Weights and Measures act 1985 and the Consumer Rights Act 2015

Sometimes it is necessary to process special category data and our lawful basis for doing so is substantial public interest, specifically the Data Protection Act 2018 Schedule 1, Part 2, Paragraph 12 ‘regulatory requirements relating to unlawful acts and dishonesty etc.’.

Who we will share your data with

Your data may be shared internally with Legal Services, or externally with other local authorities and authorising bodies.

How long we will hold your data (retention)

We will hold your data for six years from when the investigation ends

Transferring data outside the European Economic Area

Your information is not processed outside of the European Economic Area.

Your information rights

Under GDPR you have certain rights concerning your information.

Learn more about your information rights.

How to get advice or make a complaint

Data protection contacts

If you wish to discuss any of your data protection rights, you can contact the Data Protection Team on 01273 29 59 59 or by email at data.protection@brighton-hove.gov.uk.

Contact the council's Data Protection Officer.

While we would prefer that you contact us first with any concerns that you might have, you can also contact the Information Commissioner’s Office. The ICO is the national regulator with responsibility for ensuring compliance with data protection.

Information Commissioner’s Office

You also have the right to lodge a complaint with a supervisory authority. Contact details for the ICO is stated below:

You can contact the ICO:

  • on their website
  • by telephone: 0303 123 1113
  • by post: Wycliffe House, Water Ln, Wilmslow SK9 5AF

This Privacy Notice will be subject to review when there is a change.