Due to essential maintenance, HMO (mandatory or additional), selective licensing forms and the Planning Register will be unavailable from 4pm on Wednesday 22 January, and all day on Thursday 23 January. We apologise for any inconvenience.
Weights and measures complaint or query privacy notice
Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO).
Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
Purposes and lawful basis of processing
We are collecting your data for the purpose of responding to you complaint or query in relation to the weighing and measuring of goods and services, including equipment. If necessary, your information may be used to support any investigations and may result in being used in legal action.
Our lawful basis for processing data is for the performance of a task carried out in the public interest or in the exercise of official authority vested in the council, specifically under the Weights and Measures act 1985 and the Consumer Rights Act 2015
Sometimes it is necessary to process special category data and our lawful basis for doing so is substantial public interest, specifically the Data Protection Act 2018 Schedule 1, Part 2, Paragraph 12 ‘regulatory requirements relating to unlawful acts and dishonesty etc.’.
Who we will share your data with
Your data may be shared internally with Legal Services, or externally with other local authorities and authorising bodies.
How long we will hold your data (retention)
We will hold your data for six years from when the investigation ends
Transferring data outside the European Economic Area
Your information is not processed outside of the European Economic Area.
Your information rights
Under GDPR you have certain rights concerning your information.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.