Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for purposes of the Data Protection Act (2018), and EU General Data Protection Regulation as of May 2018. It is also registered as a data controller with the Information Commissioner’s Office (ICO).
Brighton & Hove City Council are committed to protecting your personal information.
As a data controller we have a responsibility to make sure you know why and how your personal information is being collected, in accordance with relevant data protection law.
We are collecting your data for the purpose of responding to your request for advice for your business in relation to trading standards matters. Your information may be used for communication purposes to respond to your request, and may also include sending out updates to your business in the future to inform you of legislative changes.
It may be necessary to use information provided when exercising our powers as a trading standards authority.
Our lawful basis for processing data is for the performance of a task carried out in the exercise of official authority vested in the council, specifically working within the Consumer Rights Act 2015.
Your data may be shared internally with potentially any team within the council. We may also share information externally with other local authorities, government organisations and departments, Police and other market surveillance authorities.
We will hold your data for six years from when the last contact was made.
Your information is not processed outside the European Economic Area.
Under General Data Protection Regulation (GDPR), you have certain rights concerning your information.
Find more information about privacy and data.
If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
You can also make a complaint or find out more information on the Commissioner's Office website.
If your complaint is not about data protection, find details on how to make a complaint about a council service.