Bulky waste
Due to resource issues, we cannot take bulky waste phone calls today. The phone line will be open again at 9:30am on 22 April. We apologise for any inconvenience.
Quality Monitoring Team provider audits privacy notice
Read our privacy notice for information on how we collect, store and process your data.
The Council is the data controller for purposes of the Data Protection Act (2018), and The General Data Protection Regulation (EU) 2016/679 ("GDPR") and is registered as a data controller with the Information Commissioner’s Office (ICO).
Brighton & Hove City council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
Purposes & Lawful basis of processing
We are collecting your data for the purpose of an audit of an adult social care provider under contract to Brighton & Hove City Council. We have a legal obligation processing data in accordance with the Care Act 2014, Section 5, 2 and GDPR Article 6, 1 (c). Where we are processing special category data, this is in line with GDPR Article 9, 2(h) provision of social care and the Data Protection Act 2018, Schedule 1, Part 1, 2 (e).
Who we will Share your Data with
Your data may be shared with Brighton and Hove Adult Social Care Commissioners, Sussex Clinical Commissioning Group & the CQC [Care Quality Commission].
How Long we will Hold your Data (Retention)
We will not keep your identifiable data for longer than 12 weeks at which point it will be anonymised.
Transferring Data outside the European Economic Area
Your information is not processed outside of the European Economic Area.
How to get advice or make a complaint
Data Protection Officer
If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.
How to make a complaint
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
You can also make a complaint or find out more information on the Commissioner's Office website.
If your complaint is not about data protection, find details on how to make a complaint about a council service.