Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO)
Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
We are collecting your data for the purpose of responding to your complaint or query in relation to licensing matters across the city of Brighton & Hove. If necessary, your information may be used to support any investigations and may result in being used in enforcement action.
Our lawful basis for processing personal data is under legal obligation. When dealing with complaints and queries in relation to licensing we will be working within one or more of the following pieces of legislation:
Occasionally we may also process special category data, which would be done so under substantial public interest, specifically the Data Protection Act (2018) Schedule 1, Part 2, Paragraph 6 ‘Statutory etc. and government purposes’.
Your data may be shared internally with other Regulatory Services Teams, Democratic Services, Legal Services, Councillors, Planning, Child Services, Public Health, Health & Safety, Highways and the Events Team.
We may also share your data externally with other local authorities, Police, Immigration, East Sussex Fire and Rescue Service, Home Office, Health & Safety Executive, Gambling Commission, Her Majesty’s Revenues and Customs, Environment Agency and Department of Work and Pensions
We will hold your data for six years from when the matter is closed.
Your information is not processed outside of the European Economic Area.
Under GDPR you have certain rights concerning your information.
Check your rights in relation to your personal information.
If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
You can also make a complaint or find out more information on the Commissioner's Office website.
If your complaint is not about data protection, find details on how to make a complaint about a council service.