Growth Hub service privacy notice

Read our privacy notice for information on how we collect, store and process your data. 

We are committed to protecting your personal information.  

The council is the data controller for purposes of the Data Protection Act (2018), and The General Data Protection Regulation (EU) 2016/679 ("GDPR") and is also registered as a data controller with the Information Commissioner’s Office (ICO).  

As a data controller, we have a responsibility to make sure you know why and how your personal information is being collected. This is according to relevant data protection law.  

The primary laws which govern how Brighton & Hove City Council collects and use personal information (known as data) about you are:  

What data we collect from you  

Personal data, including:  

  • contact details (including name, address, email address, phone number, business name, business address, business email address and business phone number)  

Why we’re collecting your data  

We're collecting your data for the following purposes:  

  • to help to resolve any business enquiry you have contacted us about
  • to assist on any funding or grant enquiry you have contacted us about
  • we may use your information to let you know about consultations and surveys we run that may be of interest to city businesses
  • we may use your information to let you know about events and activities that are running that may be of interest to city businesses 

Who we’ll share your data with  

Your information will be shared with internal Brighton & Hove City Council officers and any external partners who will be assisting with your business enquiry. 

How long we will keep your data  

We will not keep your data for longer than is necessary, subject to any legal obligations we have to retain the data and you may opt out at any time by contacting Economic.development@brighton-hove.gov.uk. 

How we store your data  

We'll store your information on electronic databases and document management systems.  

How we protect your data and keep it secure  

We will only make your information available to those who have a need to know in order to assist with your business enquiry. Examples of the security measures we use are:  

  • training our staff, making them aware of how to handle information securely, and how and when to report when something goes wrong 
  • controlling access to systems and networks allows us to stop people who are not allowed to view your personal information, from getting access to it 
  • regular testing of our technology and ways of working, including keeping up to date on the latest security updates, called patches  

Transferring your data outside the European Economic Area  

Your data is not processed outside of the European Economic Area.  

Your information rights  

Under GDPR you have certain rights concerning your information. 

Check your personal information rights.  

How to get advice or make a complaint   

Data Protection Officer   

If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.    

How to make a complaint   

We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.    

Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.   

You can also make a complaint or find out more information on the Commissioner's Office website.   

If your complaint is not about data protection, find details on how to make a complaint about a council service.