The council is the data controller for the purposes of the Data Protection Act 2018 and EU General Data Protection Regulation, and is registered as data controller with the Information Commissioner's Office under registration number Z5840053.
We're committed to protecting your personal information, and have a responsibility to make sure you know why and how your information is collected in accordance with data protection law.
Why we're collecting your data
We're collecting your data for the purpose of environmental improvement work to be carried out based on the result of the survey and following meetings.
We'll check your data against our existing records to make sure you're eligible to contribute to the works program, which will be agreed following environment improvement meetings.
We'll also use your data to update our existing records that may be incorrect, in the interest of data accuracy.
Our lawful basis for processing data is explicit consent.
Who we'll share your data with
Your survey answers may be shared with other teams in our Housing service, and our Information Technology and Digital service.
How long we'll hold your data
Also known as retention, we'll hold your data for 24 months after you complete the survey.
After 24 months we may need to use this information to complete trend analysis work, but any data used will be made anonymous.
Your information rights
Under GDPR you have rights concerning your data.
You can find full information on our privacy and cookies page.
How to get advice or make a complaint
Data protection contact information
If you’d like to discuss your data protection rights, you can contact the Data Protection Team. Only use these contact details if you have questions about data protection and not for questions about other services.
We also have a Data Protection Officer. Visit our data protection officer page to find their contact details.
Please contact the Data Protection Team first if you have any concerns.
You can then contact the Information Commissioner’s Office (ICO). The ICO is the national regulator with responsibility for ensuring compliance with data protection.