MyAccount and all forms
Due to essential updates, MyAccount and all forms will be unavailable from 2pm to 3pm 31 May 2023. We apologise for any inconvenience.
Read our privacy notice for information on how we collect, store and process your data.
We are committed to protecting your personal information.
Your councillor is the data controller for purposes of the Data Protection Act (2018), and The General Data Protection Regulation (EU) 2016/679 ("GDPR").
As the data controller, we have a responsibility to make sure you know why and how your personal information is being collected. This is according to relevant data protection law.
The primary laws which govern how Brighton & Hove City Council collects and use personal information (known as data) about you are: · General Data Protection Regulation (GDPR) · Data Protection Act (DPA) 2018
We are collecting your data for the purpose of answering any enquiries you might wish to raise with your councillor.
Data you provide to your councillor may be shared with council departments when it is necessary in providing a response to your enquiry, or there is a legal obligation to do so.
Council departments may share your data, including data not provided within your enquiry, with your councillor when it is necessary in providing a response to your enquiry, or there is a legal obligation to do so.
If we use information from your enquiry for statistical or research purposes, we will only use anonymised data.
The legal basis we rely on for processing personal data is the performance of a public task, Article 6(e) of the General Data Protection Regulation (GDPR).
We may need to process special categories of personal data (for example, race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, sex life, or sexual orientation), where it is necessary in providing a response to your enquiry. The basis which we rely on is that processing is necessary for one or more of the following reasons: to carry out certain obligations and rights, to establish, exercise or defend a legal claim, processing is in the substantial public interest or necessary to protect the vital interests of the data subject.
Your data may be shared with council departments when it is necessary in providing a response to your enquiry, or there is a legal obligation to do so.
We will only share your data with those who have a right to see it, so they can perform their council role.
We will not share your information with any other third party unless we are under a legal obligation to do so.
We will hold your data for one year from the date of your enquiry.
We will store your information on electronic databases, document management systems and on paper records.
The electronic systems and databases used to collect and store your data are hosted by Brighton & Hove City Council.
Examples of the security measures we use are:
Your data is not processed outside of the European Economic Area.
Check your rights in relation to your personal information.
If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
You can also make a complaint or find out more information on the Commissioner's Office website.
If your complaint is not about data protection, find details on how to make a complaint about a council service.
This privacy notice will be subject to review when there is a change.