Bulky waste
Due to resource issues, we cannot take bulky waste phone calls today. The phone line will be open again at 9:30am on 22 April. We apologise for any inconvenience.
Read our privacy notice for information on how we collect, store and process your data.
This privacy notice is to explain and provide you with information on how we collect and hold data about you in relation to volunteering for BHCC and in light of the Covid 19 pandemic.
You can view the general Brighton and Hove City Council Privacy Notice which contains
Brighton and Hove City Council is the data controller for purposes of the Data Protection Act (2018) and The General Data Protection Regulation (EU) 2016/679 ("GDPR") and is registered as a data controller with the Information Commissioner’s Office (ICO).
Brighton & Hove City council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
To best respond and help coordinate those volunteering for Brighton and Hove City Council, it is necessary to collect data about you and to analyse your information to improve the services we offer.
To best place you in a volunteering role for the council we will collect and use the following information –
Your data may be shared internally within Brighton and Hove City Council or externally, possibly with local services and groups. Only where we have deemed this necessary and when it is in line with our purposes outlined in this notice.
What is the lawful basis for processing personal data
Article 6(1) (c) GDPR – Processing is necessary for compliance with a legal obligation to which the controller is subject;
Article 6(1) (e) GDPR – Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
To comply with the UK’s current ‘Stay at Home’ rules you may only carry out volunteering tasks, which involve leaving your home, if you fulfil ALL the conditions below:
The processing of special categories of personal data, which includes data concerning a person’s health, are prohibited unless specific further conditions can be met, as follows:
The legislation, policies and guidance that relate to this service include, but are not limited to:
We will only keep your information for as long as it necessary, considering Government guidance the on-going risk presented by Coronavirus and the requirements of public accountability for our response to this emergency. As a minimum the information outlined in this privacy notice will be kept for the duration of the COVID-19 response, but in most cases, data will be retained for longer to meet evidential requirements under British statute and common law.
If possible, we will anonymise your personal data so that you cannot be identified, but this cannot be done where data is needed to provide direct services to individuals.
When the information is no longer needed for this purpose it will be either deleted or anonymised for statistical purposes.
If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
You can also make a complaint or find out more information on the Commissioner's Office website.
If your complaint is not about data protection, find details on how to make a complaint about a council service.