Contact us

Contact us as soon as possible if you're struggling to pay your business rates. We can change your payment date or arrange a payment plan to help you.

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When you miss a payment

If you miss a payment, the following steps happen automatically:

  1. We'll send you a reminder within 12 days of a missed payment
  2. If you don't respond to the reminder within 7 days, you'll get a court summons that includes extra costs of up to £125
  3. If you still don't pay, the Magistrates Court may give you a Liability Order with extra costs of up to £61
  4. Your debt is then passed to our enforcement team and could lead to removal of goods or business insolvency