Sector - tourism
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Hospitality, Leisure, Travel and Tourism
The economic contribution of tourism to the local economy was measured at £732 million in 2010, generated by around eight million visitors per annum, 6.5 million of these being day visitors. Approximately 13,626 jobs are supported by the sector (full-time equivalent).
A more detailed breakdown of local tourism facts, figures and research is available through Visit Brighton.
- hotels, youth hostels, holiday parks and self-catering accommodation
- restaurants, pubs, bars and nightclubs
- contract food service providers
- membership clubs and gambling
- visitor attractions and events
- travel services, tourist services and hospitality services
There are a number of agencies locally and regionally that aim to assist businesses and staff in these industries to develop and maintain high performance and quality customer service. Particularly in light of reported high staff turnover and training issues, related to the unskilled and seasonal aspects of employment in the Tourism industry.
|Agency and Contact||Explanation|
Visitor information centre, Royal Pavillion Shop, 4-5 Pavillion Buildings, Brighton BN1 1EE
Telephone: 01273 290337
|Brighton & Hove City Council City marketing team, provides research on market segmentation and strategy development.|
Brighton & Hove Business Forum
|A forum representing traders associations and hoteliers groups in Brighton & Hove.|
|Offer free training and advice to Hospitality businesses through one day seminars or a series of half day seminars. Download: Waste Management Guide for the Hospitality Sector [PDF 177Kb].|
A regional website, ones top shop for businesses looking for advice on sustainable business. See the Case Studies page.
|Tourism South East||Regional marketing and coordination of national policy and visitor incentives|
2nd Floor, Armstrong House,
38 Market Square,
Uxbridge UB8 1LH
Telephone: (0870) 060 2550
The Sectors Skills Agency for hospitality, leisure, travel and tourism sectors has recently published National Occupation Standards (NOS) for the travel and tourism industry, forming the basis of all vocational qualifications.