Noise from neighbours
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Noise from neighbours
Residents in the city are entitled to a certain level of peace and quiet in their home. Loud noise levels are not acceptable and the council actively works to help residents live in a reasonably peaceful environment. Each year the local Environmental Health and Licensing Team receives more than 3000 complaints about noise nuisance. The majority of these enquiries are dealt with through negotiation but if this fails we have the power to take legal action.
It is often helpful to speak to the people causing the noise and explain the situation to them. Sometimes people are not aware that their noise is disturbing others and will adjust their noise levels when they realise there is a problem.
Mediation can ease situations between neighbours. Brighton & Hove Independent Mediation Service offers a free and confidential helpline on (01273) 700812. Alternatively e-mail mediation@bhims.org.uk
If first attempts to ease the situation fail and the noise is considered to be a statutory nuisance we can take action to help stop the problem. A statutory noise nuisance is noise which affects others in a significant and unreasonable way. Other factors such as time of day, frequency, duration, volume and type of noise and how many people are affected are also taken into account.
Frequently asked questions
- what action can the council take and what can the public expect from us?
- what types of noise can the council deal with?
- how do I make a complaint about noise?
- how does mediation work?
- can I take private legal action?
You may also like to visit some other websites related to noise issues.
Contacting us
For advice or information telephone (01273) 292929
Alternatively, you can call into:
Brighton Town Hall
Street map: Bartholomew Square
Hove Town Hall
Street map: Hove Town Hall
Car Alarms or large scale nuisance: if you need to contact someone out of office hours, an emergency service is available on (01273) 292229.
Noise patrol can be contacted for noise complaints over the weekend from: Friday 10pm - 3am Saturday morning and from 10pm Saturday night - 3am Sunday morning. Telephone 01273 293541. By registering a call with the service, two officers would aim to visit your property first to witness the level of disturbance to gauge an appropriate response accordingly.