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Jobcentre Plus and the Department for Work and Pensions (DWP)
Jobcentre Plus is part of the Department for Work and Pensions. It pays benefits to people of working age. You can find out more about Jobcentre Plus on the Directgov website.
Making DWP benefit claims online
- Jobseeker's Allowance On-line Claims (Directgov)
- DWP On-line Benefit Claims Service (for Disability Living Allowance, Attendance Allowance or Child Maintenance)
Making DWP benefit claims by phone
To claim Job Seeker's Allowance, Income Support or Employment & Support Allowance, call Jobcentre Plus:
- Telephone 0800 055 66 88
- Textphone 0800 023 48 88
Lines are open Monday to Friday from 8.00am to 6.00pm. Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.Lines are open Monday to Friday from 8.00am to 6.00pm. Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.
To claim or enquire about claiming Disability Living Allowance or Attendance Allowance call the Benefit Enquiry Line:
- Telephone 0800 88 22 00
- Textphone 0800 24 33 55
This service is for disabled people and carers. The Benefit Enquiry Line is open Monday to Friday from 8.30am to 6.30pm.This service is for disabled people and carers. The Benefit Enquiry Line is open Monday to Friday from 8.30am to 6.30pm.
Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.
Brighton and Hove Jobcentre Plus offices
Brighton & Hove Jobcentre Plus offices are open Monday to Friday from 9.00am to 5.00pm except for Wednesdays when the offices open at the later time of 10.00am. You can click on the Jobcentre Plus offices below to see them located on a map. Housing Benefit and Council Tax Benefit claim forms are also available at Jobcentre Plus offices.
|Brighton Jobcentre Plus||Hove Jobcentre Plus|
|Windsor House||Boundary House|
|30/35 Edward Street||87A Boundary Road|
|BN2 0LN||BN3 7GA|
|Postal address for correspondence:||Postal address for correspondence:|
|BRIGHTON JCP||HOVE JCP|
|James Watt Way||James Watt Way|
|RH77 1AB||RH77 1AJ|
Please note that the JCP processing centres in James Watt Way are not open to the public.
Telephone Brighton and Hove Jobcentre Plus
Telephone - 0845 604 3719
Textphone - 0845 608 8551
Please note that 0845 numbers are charged at close to local rates for customers with land lines. Costs for mobiles are set by the service provider. If you ask, Jobcentre Plus will call you back to cut the cost of the call to you.
Jobcentre Plus ~ Into Work Team
If you’re taking up work after claiming Job Seeker’s Allowance or Income Support, Brighton and Hove Jobcentre Plus has a dedicated call number to their Into Work Team for you to use
Telephone - (01273) 647637
Textphone - 0845 608 8551
Please note that this number is only for people who are starting work following a claim for Jobseekers Allowance or Income Support. If you call this number to make another enquiry you will be asked to redial.
When you call this number staff at the Jobcentre Plus office will take the details of your new job. If you also have a claim for Tax Credits, Housing Benefit (HB) or Council Tax Reduction (CTR), they will also take details from you to pass on to the Tax Credit Office and Brighton & Hove City Council. By calling this one number, you won’t need to inform the council and the Tax Credit Office separately about your new job. You can make a new claim for in-work Tax Credits over the phone in the same call. If you want to make an in-work claim for Housing or Council Tax Reduction, the Jobcentre Plus office will tell the council that you wish to claim and will advise you on what information the council will need to assess your in-work HB/CTR claim.