Job centre plus

skip navigation and tools

Jobcentre Plus and the Department for Work and Pensions (DWP)

Jobcentre Plus logo

Jobcentre Plus is part of the Department for Work and Pensions. It pays benefits to people of working age.  You can find out more about Jobcentre Plus on the Directgov website.

Making DWP benefit claims online

Making DWP benefit claims by phone

To claim Job Seeker's Allowance, Income Support or Employment & Support Allowance, call Jobcentre Plus:

  • Telephone 0800 055 66 88  
  • Textphone 0800 023 48 88

Lines are open Monday to Friday from 8.00am to 6.00pm.  Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.

Lines are open Monday to Friday from 8.00am to 6.00pm.  Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.

To claim or enquire about claiming Disability Living Allowance or Attendance Allowance call the Benefit Enquiry Line:

  • Telephone 0800 88 22 00  
  • Textphone 0800 24 33 55

This service is for disabled people and carers.  The Benefit Enquiry Line is open Monday to Friday from 8.30am to 6.30pm. 

This service is for disabled people and carers.  The Benefit Enquiry Line is open Monday to Friday from 8.30am to 6.30pm. 

Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.

Brighton and Hove Jobcentre Plus offices

Brighton & Hove Jobcentre Plus offices are open Monday to Friday from 9.00am to 5.00pm except for Wednesdays when the offices open at the later time of 10.00am. You can click on the Jobcentre Plus offices below to see them located on a map.  Housing Benefit and Council Tax Benefit claim forms are also available at Jobcentre Plus offices.

Please note that the JCP processing centres in James Watt Way are not open to the public.

Telephone Brighton and Hove Jobcentre Plus

Telephone - 0845 604 3719
Textphone - 0845 608 8551

Please note that 0845 numbers are charged at close to local rates for customers with land lines. Costs for mobiles are set by the service provider. If you ask, Jobcentre Plus will call you back to cut the cost of the call to you.

Jobcentre Plus ~ Into Work Team

If you’re taking up work after claiming Job Seeker’s Allowance or Income Support, Brighton and Hove Jobcentre Plus has a dedicated call number to their Into Work Team for you to use

Telephone - (01273) 647637
Textphone -  0845 608 8551

Please note that this number is only for people who are starting work following a claim for Jobseekers Allowance or Income Support. If you call this number to make another enquiry you will be asked to redial.

When you call this number staff at the Jobcentre Plus office will take the details of your new job. If you also have a claim for Tax Credits, Housing Benefit (HB) or Council Tax Reduction (CTR), they will also take details from you to pass on to the Tax Credit Office and Brighton & Hove City Council.  By calling this one number, you won’t need to inform the council and the Tax Credit Office separately about your new job. You can make a new claim for in-work Tax Credits over the phone in the same call.  If you want to make an in-work claim for Housing or Council Tax Reduction, the Jobcentre Plus office will tell the council that you wish to claim and will advise you on what information the council will need to assess your in-work HB/CTR claim.



Email this page to a friend

To send the details of this page to a friend by email, complete all the details below:

Your details

Please be assured that neither your email address nor that of your friend or colleague will be recorded here, and you will not be placed on any email list simply for visiting this site.

Bookmark this page using:

Find out more about social bookmarking

These sites allow you to store, tag and share links across the internet. You can share these links both with friends and people with similar interests. You can also access your links from any computer you happen to be using.

If you come across a page on our site that you find interesting and want to save for future reference or share it with other people, simply click on one of these links to add to your list.

All of these sites are free to use but do require you to register. Once you have registered you can begin bookmarking.

Brighton & Hove City Council | Kings House | Grand Avenue | Hove | BN3 2LS | Tel: (01273) 290000 | Mail: info@brighton-hove.gov.uk | how to find us | comments & complaints