On our web pages, you can find information about council tax and see your bill explained.
Useful information about Properties that are empty and unfurnished
If you were previously receiving council tax benefit, see our help & advice if you have have received a council tax bill with a council tax reduction statement.
The council tax increase for this year is 1.96% and this is what city residents have been charged. Bills are saying there’s been a 2% increase, but this is because government regulations require us to issue a bill with a figure shown as rounded up to one decimal place. Please be assured that you have been charged the correct amount.
Find out more about this year’s council tax increase
Make a payment or set up a direct debit
Change your direct debit
Get a new or replacement bill
Contact us about a refund
Help with your payments
Advice about debt and bills
Missed a payment
Fallen into arrears and have recovery action
Tell us about a change
Changing your name
Change of tenant/s (if you are a Landlord or agent)
Let us know that someone has died
Information on Council Tax
How much is Council Tax and what is it used for
Discounts and exemptions changes from April 2013
Reducing your Council Tax
Single person discount
Low income or unemployed
Disabled or elderly
Disputes and appeals
What are your rights and who do you contact
Common questions and ways to contact the Council Tax team
Common questions on Council Tax
Email, telephone, fax , post or visit the team
We are always looking for ways to improve our website. If there is something that you would like to see here relating to Council Tax or Business Rates please let us know
. Your suggestions will be treated as confidential.