Council tax

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Council Tax

On our web pages, you can find information about council tax and see your bill explained.

Useful information about Properties that are empty and unfurnished

If you were previously receiving council tax benefit, see our help & advice if you have have received a council tax bill with a council tax reduction statement.

The council tax increase for this year is 1.96% and this is what city residents have been charged. Bills are saying there’s been a 2% increase, but this is because government regulations require us to issue a bill with a figure shown as rounded up to one decimal place. Please be assured that you have been charged the correct amount.

Find out more about this year’s council tax increase

Payments
Make a payment or set up a direct debit
Change your direct debit
Get a new or replacement bill
Contact us about a refund 

Help with your payments
Advice about debt and bills
Missed a payment
Fallen into arrears and have recovery action

Tell us about a change
Moving house
Changing your name
Change of tenant/s (if you are a Landlord or agent) 
Let us know that someone has died

Information on Council Tax
How much is Council Tax and what is it used for 
Discounts and exemptions changes from April 2013

Reducing your Council Tax
Single person discount
Low income or unemployed
Student reduction
Empty property
Disabled or elderly

Disputes and appeals
What are your rights and who do you contact

Common questions and ways to contact the Council Tax team
Common questions on Council Tax
Email, telephone, fax , post or visit the team