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Help
We are always working to improve the usability and accessibility of our main and micro websites. We have website guidelines and standards to ensure quality content on the site.
If you have any technical or accessibility problems, or any comments or suggestions, please contact the web team through our feedback form.
Viewing the site
This site aims to comply with the Royal National Institute of the Blind (RNIB) See it Right accessibility standard. It is intended to be usable across a wide range of platforms, screen resolutions and browsers (including speech browsers).
Browsers supported
On a PC, if you are using Internet Explorer version 5.5 upwards, Netscape 7.01, Opera 7.21, Firefox, or any browser which is Mozilla 5.0 compatible, the version of the site served to you will include colours and styling.
On an AppleMac you will receive the styled version if you are using Safari or Mozilla (for OS 9, for OS X).
If you are using another type of browser, or an earlier version of the above, you will be served a fully functional version of the site without styling.
Accessibility
Our accessibility page explains how to make your computer more accessible when using this site.
The BBC my web my way website explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.
Searching the site
The search engine for this site finds pages, documents by title and keyword. Frequently requested content is highlighted in the search engine through key matches that highlight the most relevant page.
You can carry out advanced searches for specific content from our refined search page.
Translating pages on this website
You can translate any text on this website into other languages through the free facilities provided by....
Copy and paste the required text into the translating panel provided and select the language you require. Please allow several seconds for the translation to take place.