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Parking

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Click here for contact details and opening times of the Parking Information Centre

Are you a permit holder?

We would like to hear your views on the service that we have provided in Parking Services when administering your parking permit.

Brighton & Hove parking services are committed to continually reviewing and improving our service delivery to ensure customer satisfaction.

The following survey is aimed at finding out what we do well and also what areas we need to focus on to keep improving our service to you.

As a result of a recent customer survey we will be implementing a call forward system and ensuring that, where possible, we have a team member as first point of contact to reduce unnecessary queuing.

Please take some time to complete the Customer Satisfaction Survey

General Information

Changes to Persistent Evaders - Monday 16th August 2010

From Monday 16th August 2010 any vehicle that has more than 3 outstanding Penalty Charge Notices (PCN) that have either not been appealed or the appeal period has expired may be towed to the city car pound as a persistent evader in accordance with the guidance issued by the Department for Transport.

 

Double Parking & Dropped Footway enforcement 

Double Parking and Dropped Footway Parking Enforcement is part of the 2004 Traffic Management Act, which allows the local authority to enforce parking restrictions.  This part of the act was agreed by the Environment Cabinet on the 30 July 2009 and enforcement commenced on 21 August 2009. 

Please see the operational guidance for further information[PDF 57kb], there is also a full list of exceptions to section 85 Prohibition of double parking and section 86 Prohibition of parking at dropped footways etc of the Traffic Management Act 2004[ms word 37kb]

Service Updates

TELEPHONE WAIVER SYSTEM

If you are a tradesmen spending more than £50 a quarter on yellow line waivers you can apply for the Telephone Waiver Invoicing System.

This system has been introduced to make purchasing a waiver quicker and easier, without the need to come to the Parking Information Centre to collect.

If approved for the system you will be issued with pre printed yellow line waivers. You will be given a dedicated telephone number to call to request your waiver on the day or up to 2 weeks in advance. If the waiver is agreed you will be issued with a unique reference code to complete on your pre printed waiver and this will be ready to display in your vehicle.

Invoices will be sent out quarterly. Please note if you do not spend more than £50 a quarter you may be removed from the invoicing system.

For further information please contact the Parking Information Centre on 01273 296622 or at parking@brighton-hove.gov.uk


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