Finding an approved Personal Assistant

There are several ways to get the care and support you need in your own home. One way is by employing a personal assistant to help you to live your life more independently.

Personal Assistants offer support in various everyday activities such as shopping, leisure activities, washing and personal care.

They will fit around your needs and your schedule and can support you at the times and on the days of the week that suit you. It's a one-to-one arrangement between you and the assistant.

Support with Confidence - Find a Personal Assistant

We can help you to find a Personal Assistant through the Support with Confidence register of approved Personal Assistants.
Support with Confidence is a joint initiative between Trading Standards and Adult Social Care to provide training and accreditation to people who want to work as Personal Assistants.

A Personal Assistant who has completed Support with Confidence training will have the following:

  • Enhanced DBS check (formerly CRB)*
  • Trading Standards checks
  • Two reference checks
  • 'Being a Great Personal Assistant'. This course is delivered by The Fed, a user-led organisation that promotes independent living offering support for disabled and older people, their carers, families and friends.
  • Training modules based on the Common Induction Standards that all care workers undertake before they start working, delivered by Hallifax Care.

Search for a Personal Assistants (PDF 567KB) now. The list provides details of individual Personal Assistants, rates of hourly pay and availability.

For more information you can contact the Support with Confidence team:

Call: 01273 292494


*The Support with Confidence scheme funds an initial enhanced DBS check. It is the employer's responsibility to check this is still valid when they employ a Personal Assistant.

Personal Assistants can register their DBS online for £13 a year - this makes the certificate moveable between jobs. More information about this service can be found on the GOV.UK website.


Become a Personal Assistant

Find out more about becoming a Personal Assistant.

Download and fill in a Personal Assistant application form (PDF 1.36MB). You will need to provide personal details and references. You must include copies of two forms of ID, one of which must be a photo ID plus copies of all relevant training certificates with your application.

The Fed

Local organisation The Fed also offers a list of approved Personal Assistants. The Fed is a user-led organisation that promotes independent living for all, offering support to disabled people, older people, their carers, families and friends.

If you have not used The Fed's service before, you will first need to sign up online with your name, a password and your email address.

Ensuring a quality service

All Personal Assistants must have had special checks before they can be on the register. They are also trained and must sign a code of conduct (PDF 44KB).

If a personal assistant breaches the code of conduct, unless there is a safeguarding (abuse or neglect) issue, they will be marked as ‘not available’ on the register while an investigation is carried out.

If a serious breach of the code of contact has taken place, for example there is a safeguarding issue, the personal assistant will be removed from the register.

If you are concerned that someone is being abused or neglected, contact the Support with Confidence team:

Call: 01273 292494

If you suspect a crime has been committed contact Sussex Police:

Call: 0845 60 70 999
In an emergency call 999.

Pay for a Personal Assistant

You can pay for a Personal Assistant if you're self funding.

Otherwise, if you're eligible for financial support, you may choose to use direct payments to pay for a personal assistant.

First you will need a financial assessment to evaluate your eligibility.

Find out more about other types of care at home.