Disabled person's bus pass
Starting in April 2018 the Concessionary Travel & Blue Badge Counter service and phone lines will close at 3pm on Wednesdays.
You can still drop off or pick up any application forms via the Customer Service Centre.
Our full opening times can be seen on the parking permit centre webpage
Frequently asked questions
Am I eligible for a disabled person's bus pass?
To be eligible for a disabled person's bus pass you must be one of the following:
- five years old or over with a qualifying disability as stated in the bus pass application form
- 18 years old or over and not permitted to drive because of a medical condition.
Where and when can I use my bus pass?
|Location||Weekdays||Weekends and Bank Holidays|
|Brighton & Hove||9am to 3.59am||All day|
|England||9.30am to 11pm||All day|
|N1, N2, N5, N12 and N14||Monday to Saturday|
|N7 and N25||Monday to Sunday|
|N29 and N40||Saturday only|
You can’t use your bus pass on scheduled coach services or outside of England.
What should I do if I lose or damage my bus pass?
- Please contact Brighton & Hove Buses to see if your lost pass has been returned to them on 01273 886200
- If it hasn’t been returned or the pass is damaged, you can order a replacement from us for £10 by calling 01273 291924.
What should I do if my bus pass is stolen?
- You can request a replacement bus pass if you have a crime reference number
- You’ll be charged £10 for a replacement bus pass
Conditions of use
- Your bus pass is for your personal use only. It must not be used by any other person
- The pass is void if altered or defaced
- The pass is void after the expiry date
- You must show your pass to the driver when boarding the bus and to any inspectors who may ask to see it
- Spot checks to ensure that the pass is only being used by the pass holder will take place
- You must follow the bus operators conditions of carriage.
|Bus Pass Replacement Form 2017 11 v4.pdf||286.39 KB|
|2017 Appy for or renew a National Free Bus Pass on Disability Grounds.pdf||619.18 KB|