Disabled person's bus pass

The Concessionary Travel & Blue Badge Counter service and phone lines will be closed on Thursday 14 December 2017 for staff training. You can still drop off or pick up any application forms via the Customer Service Centre.  

Normal service will resume on Friday 15 December 2017.

Frequently asked questions

Am I eligible for a disabled person's bus pass?

To be eligible for a disabled person's bus pass you must be one of the following:

  • five years old or over with a qualifying disability as stated in the bus pass application form
  • 18 years old or over and not permitted to drive because of a medical condition.

Where and when can I use my bus pass?

Location Weekdays Weekends and Bank Holidays
Brighton & Hove 9am to 3.59am All day
England 9.30am to 11pm All day

 

Night service Days
N1, N2, N5, N12 and N14 Monday to Saturday
N7 and N25 Monday to Sunday
N29 and N40 Saturday only

You can’t use your bus pass on scheduled coach services or outside of England.

What should I do if I lose or damage my bus pass?

  • Please contact Brighton & Hove Buses to see if your lost pass has been returned to them on 01273 886200
  • If it hasn’t been returned or the pass is damaged, you can order a replacement from us for £10 by calling 01273 291924.

What should I do if my bus pass is stolen?

  • You can request a replacement bus pass if you have a crime reference number
  • You’ll be charged £10 for a replacement bus pass

Conditions of use

  • Your bus pass is for your personal use only. It must not be used by any other person
  • The pass is void if altered or defaced
  • The pass is void after the expiry date
  • You must show your pass to the driver when boarding the bus and to any inspectors who may ask to see it
  • Spot checks to ensure that the pass is only being used by the pass holder will take place
  • You must follow the bus operators conditions of carriage.