The street lighting team work to maintain all of the street lights and lit traffic signs in Brighton & Hove.
Report a faulty street light
You can tell us about faults with street lights or lit traffic signs with our form below or by calling our customer service centre.
For help or for further information, please contact the team.
How long does it take to repair a fault?
Our contractors will look at the light within seven working days of a fault being reported. Most minor faults are repaired at this time. If the fault is more complicated it can take longer. If this is the case and you would like more information please contact the team directly.
If there is a problem with the power supply to a light, UK Power Networks are responsible for fixing it. You can read about UK Power Network response times on the Ofgem website.
What we do
There are around 20,000 street lights and 6,000 lit signs and bollards in Brighton & Hove. This includes 4750 cast iron columns and around 250 columns listed by English Heritage.
We try to make sure all our street lighting is kept safe, efficient and reliable. The council is responsible for maintaining the post, lantern, lamp and photocell (which knows when to turn the lamp on and off).
We patrol the city every two weeks in the winter and every four weeks in the summer to check for lights that aren’t turned on. We also rely on residents spotting faults and letting us know.
We design and install new lighting as lamp posts get too old, to help reduce the risk of night-time accidents and improve public safety.
If you want to ask about moving a lamppost, new lighting, or attachments like hanging baskets, please contact the team directly.
Street lighting improvements
We are working on improving all the lighting across the city. Read more about our new street lighting.
Comments and suggestions
Please tell us if you have any suggestions or comments about our service or how it could be improved in our customer experience survey.