The street lighting team work to maintain all of the street lights and lit traffic signs in Brighton & Hove.
Report a problem
Most repairs are carried out in the daylight, so it can be hard to tell which light is faulty. When reporting a street light fault, please let us know:
- the location - including the street name and area of the city
- what number is shown on the street light column
- a landmark near to the street light, such as the property number or name of the shop closest to it
- what the fault is (e.g. out, on all day, knocked over)
If a street light is damaged it may be dangerous, especially if any wiring can be seen. Don’t cover up or touch the wires but do warn children to keep away. Please tell us straight away so that we can make it safe as quickly as possible.
For help or for further information, please contact the team.
How long does it take to repair a fault?
Our contractors will look at the light within five working days of a fault being reported. Most minor faults are repaired at this time. If the fault is more complicated it can take longer. If this is the case and you would like more information please contact the team directly.
If there is a problem with the power supply to a light, UK Power Networks are responsible for fixing it. You can read about UK Power Network response times on the Ofgem website. .
What we do
There are around 20,000 street lights and 6,000 lit signs and bollards in Brighton & Hove. This includes 4750 cast iron columns and around 250 columns listed by English Heritage.
We try to make sure all our street lighting is kept safe, efficient and reliable. The council is responsible for maintaining the post, lantern, lamp and photocell (which knows when to turn the lamp on and off).
We patrol the city every two weeks in the winter and every four weeks in the summer to check for lights that aren’t turned on. We also rely on residents spotting faults and letting us know.
We design and install new lighting as lamp posts get too old, to help reduce the risk of night-time accidents and improve public safety.
If you want to ask about moving a lamppost, new lighting, or attachments like hanging baskets, please contact the team directly.
Comments and suggestions
Please tell us if you have any suggestions or comments about our service or how it could be improved in our customer experience survey.