Health services

If you're looking for a doctor, dentist, optician or pharmacist or want to know more about local hospitals, community services or clinics

For more information on specific health problems and conditions go to the city's Information Prescriptions pages

Please save A&E for saving lives

Watch this video from NHS Brighton & Hove to find out more or read the video transcript (PDF 324KB)

Health service providers

Local health services are provided by a number of organisations in Brighton & Hove. For further information about the main organisations, follow the links below:

Independent advocacy, comments and complaints

Each health trust has an obligation to deal with complaints and provide information about their services. This is provided through patient and public involvement forums and PALS (patient advice and liaison services).

The independent complaints advocacy service (ICAS)

ICAS provides independent advice and support to anyone wanting to make a complaint about NHS services.

ICAS - Independent Complaints Advocacy Service
1st Floor
Intergen House
65-67 Western Road
Hove, BN3 2JQ

email:  info@bh-icas.org. Emails will be responded to within two working days.

Healthwatch

Healthwatch is an independent body. Healthwatch provides a watchdog function to ensure local health care services are running effectively.

Patients Advice and Liaison Service (PALS)

The PALS service is here to support patients, carers and families who have any problems or need information while they are receiving NHS care. PALS will also make recommendations for improvements to local NHS services to help provide the best possible care. 

You can find out more about PALS on the NHS Sussex website 

Patient and public involvement forums

The Patients Advisory Forums (PAF) are no longer running, however two sub-groups are continuing to meet. The sub-groups are discussing issues relating to 

  • physical and sensory disability
  • mental health, learning disability and caring

For more information contact

Patient & Public Involvement Administrator
Brighton General Hospital
FREEPOST BR 505
Tel: 01273 242026

Further help and advice

If you're unhappy with the outcome of a complaint investigation, you can ask the Parliamentary and Health Service Ombudsman to review your complaint.

The Parliamentary and Health Service Ombudsman
11-13th floor
Millbank Tower
London SW1P 4QP
Tel: 0345 015 4033

Attachments: