Contact the recycling, rubbish and street cleaning team

Online report form

The customer service team aim to respond to questions within five working days.

You can send images, documents or any other attachments please send them to

Specific report forms


Our email is

Please remember to supply full details of the situation, location of any problems and your contact details.


01273 292929

Opening hours:

  • Mondays, Tuesdays, Wednesdays and Fridays: 9am - 5pm
  • Thursdays: 9am - 2pm and 3pm - 5pm
  • Saturdays, Sundays and Bank Holidays: closed

If you have an urgent issue outside of the contact centre's opening times please contact the main council switchboard on 01273 290000.


After receiving your letter we aim to respond within five working days.

Brighton & Hove City Council
Hollingdean Depot
Upper Hollingdean Road

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About our team

Cityclean performance - see how we're doing & what complaints we're resolving