Recycling, rubbish and street cleaning
Thursday 26 April
Delays to rubbish collections
All our crews are out on their scheduled rounds today. We also have additional teams collecting kerbside refuse which was missed yesterday in Hove, Portslade, Mile Oak, Patcham and Hollingbury.
If your collection has been missed, please leave your bins out and we will attend as soon as possible. Additional resources are being allocated where we can to assist with this.
There are also some outstanding refuse collections from last week. Crews will attend on the next scheduled collection day. Please ensure all your waste is kerbside for collection on that day.
These delays are the result of operational issues which we are working hard to resolve.
Missed garden waste collections
We are aware that some garden collections have not been completed. Our teams are working late to catch up and we will complete them by the end of the week.
We are looking to make some changes to garden waste collections within the next few weeks which will resolve these issues in future. We will write to you if you are affected by these changes.
On-street recycling and bins
Some kerbside recycling collections in the Portslade area, communal mixed and glass recycling for residential properties in central Brighton and Hove are affected by delays. Crews are working to complete these by the end of the week.
If your collection has been missed, please leave your containers out and we will attend as soon as possible. Additional resources are being allocated where we can to assist with this.
We're currently experiencing high demand on the phone, with a possible wait of 15 minutes.
If you're trying to call, please consider using one of our online forms. You can use these to advise us of missed collections, report overflowing communal bins, check your collection day, request new waste containers or request a street clean.
If you have already called to report your missed collection, please be assured we are looking into it. Multiple calls, email and online reports about the same issue will delay our response to you and to other people.
We are sorry for the inconvenience any of the above issues are causing.
Out of hours emergency contact
An out of hours service operates for environmental emergencies. You can access this service between 5pm and 9am weekdays, and all day weekends and Bank Holidays. This service should not be used for non-emergency enquiries.
The telephone number for out of hours emergencies in Brighton & Hove is 01273 292229.