Noise from neighbours
Residents in the city are entitled to a certain level of peace and quiet in their home. Loud noise levels are not acceptable and the council actively works to help residents live in a reasonably peaceful environment. Each year, our Environmental Health & Licensing Team receives more than 3,000 complaints about noise nuisance. The majority of these enquiries are dealt with through negotiation, but if this fails we have the power to take legal action.
It is often helpful to speak to the people causing the noise and explain the situation to them. Sometimes people are not aware that their noise is disturbing others and will adjust their noise levels when they realise there is a problem.
Mediation can ease situations between neighbours. Brighton & Hove Independent Mediation Service offers a free and confidential helpline on 01273 700812. Alternatively, you can email firstname.lastname@example.org.
If first attempts to ease the situation fail and the noise is considered to be a statutory nuisance, we can take action to help stop the problem. A statutory noise nuisance is noise which affects others in a significant and unreasonable way. Other factors such as time of day, frequency, duration, volume and type of noise and how many people are affected are also taken into account.
Frequently asked questions
- What action can the council take and what can you expect from us?
- What types of noise can the council deal with?
- How do I make a complaint about noise?
- How does mediation work?
- Can I take private legal action?
You may also like to visit some other websites related to noise issues.
To report a noise complaint or for advice, call the Environmental Protection Team on 01273 294266 between 9am to 5pm, Monday to Friday.
Weekend noise patrol
The council’s out of hours weekend noise patrol service is now operating from 10pm to 3am on Friday/Saturday and Saturday/Sunday.
Please contact us on 01273 293541 and let us know the following:
- your name and address
- contact number
- details of where the noise is coming from
In an emergency, please call Sussex Police on 999.