Welfare rights

The council's welfare rights team is a small team who primarily train other advisers on welfare benefits.

We also offer advice to people who have been turned down for benefits. We can be contacted on our public advice line on Monday, Tuesday and Thursday from 10am to 1pm on 01273 291116.

We also produce a range of benefit factsheets offering information on different welfare benefits, such as Personal Independence Payment, Employment Support Allowance, Attendance Allowance and Benefits for Carers. We have recently added factsheets about Universal Credit and future changes to benefits.

You can also visit our benefit changes section.

If you need basic information about benefits, go to a local Jobcentre plus office or visit GOV.UK.

If you require more in-depth advice contact the welfare rights team or one of the many advice agencies in the city. It is important to get information early on so that you do not miss out on money that you are owed as benefits are difficult to get backdated.

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