What help is available?

Can I get help with my rent?

You may get Housing Benefit to help you pay your rent if :

1.       you are on a low income (including Income Support, Job Seeker's Allowance, Employment & support allowance, a pension or disability benefits) and  

2.       if you pay rent to a Private Landlord, an Agency, a Housing Association or to the Council.

You may get Housing Benefit if you pay rent for :

  • a room, flat or house
  • board and lodgings
  • a mobile home, boat or caravan.

3.       Savings and investments

If you have savings and investments of more than £6,000 this may affect the amount of Housing Benefit you can get. If you have savings of more than £16,000 we cannot pay you any Housing Benefit (although the limit may be higher for some pensioners, see our Pension Credits page for more information).

To find out if you’ll qualify for Housing Benefit, you can use our online benefit claim calculator.  If you rent from a private landlord you can check the latest local housing allowance rates, these rates are the maximum amounts that can be paid.

Can I claim for help with my Council Tax?

You can claim for help with paying your Council Tax if you are on a low income (including benefits), this help is called Council Tax Reduction.

If you have savings or investments of more than £6,000 this may affect the amount of Council Tax help you can get. If you have savings of more than £16,000 we cannot usually pay you any help with your Council Tax. If you are over 60, with savings over £16,000, see our pages on Pension credits.

To claim help with your Council Tax you must be the person who is liable to pay the Council Tax bill for a property. You might be the owner, a Landlord or the tenant of a property.

If you rent a property and are liable to pay Council Tax you can make a claim for help with your rent and Council tax on one form.

To find out if you’ll qualify, you can use our online benefit claim calculator

Discretionary Payments (DPs)

DPs are payments to help people with their housing costs where their Housing Benefit and Council Tax Reduction payments still leave them struggling to pay their rent and council tax. They are only awarded if your circumstances are exceptional.

Payments of DP are in addition to Housing Benefit and Council Tax Reduction. You must be getting one or both of those benefits to be able to receive a DP.   Housing costs mean council tax and rent.  However we cannot help with some parts of rent, for instance if meals, heating, lighting, hot water or water rates are included.  Please be aware that the council’s DP fund, from which DP payments are made, is cash-limited.

For more information on Discretionary Payments and how to apply, refer to our main Discretionary Payments page.