Jobcentre Plus and the Department for Work and Pensions (DWP)

Jobcentre Plus logo

Jobcentre Plus is part of the Department for Work and Pensions. It pays benefits to people of working age.  You can find out more about Jobcentre Plus on the Directgov website.

Making DWP benefit claims online

Making DWP benefit claims by phone

To claim Job Seeker's Allowance, Income Support or Employment & Support Allowance, call Jobcentre Plus:

  • Telephone 0800 055 66 88  
  • Textphone 0800 023 48 88

Lines are open Monday to Friday from 8.00am to 6.00pm.  Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.

To claim or enquire about claiming Disability Living Allowance or Attendance Allowance call the Benefit Enquiry Line:

  • Telephone 0800 88 22 00  
  • Textphone 0800 24 33 55

This service is for disabled people and carers.  The Benefit Enquiry Line is open Monday to Friday from 8.30am to 6.30pm.

Charges may apply if calling from a mobile phone, but you can normally make an arrangement to be called back.

Brighton and Hove Jobcentre Plus offices

Brighton & Hove Jobcentre Plus offices are open Monday to Friday from 9.00am to 5.00pm except for Wednesdays when the offices open at the later time of 10.00am. You can click on the Jobcentre Plus offices below to see them located on a map.  Housing Benefit and Council Tax Benefit claim forms are also available at Jobcentre Plus offices.

Please note that the JCP processing centres in James Watt Way are not open to the public.

Telephone Brighton and Hove Jobcentre Plus

Telephone - 0845 604 3719
Textphone - 0845 608 8551

Please note that 0845 numbers are charged at close to local rates for customers with land lines. Costs for mobiles are set by the service provider. If you ask, Jobcentre Plus will call you back to cut the cost of the call.