Council Tax bills and how to pay
Council Tax bills
How to pay
The most common method of paying Council Tax is over ten monthly instalments from April to January. This is usually how we will ask you to pay, unless you already have another arrangement with us or you have fallen into arrears. If you wish to spread your instalments over twelve months instead, running form April 2013 to March 2014, please contact us to request this.
- Direct Debit
- Debit and credit card payments online
- Debit card payments by phone (open 24 hrs)
- Internet banking, telephone banking and standing orders
- Bank transfers using the council's IBAN
- Post Office
- Paying at housing offices
- Sending payments by post
If you're behind with your payments
Please note that if you pay through a Post Office or PayPoint outlet there will be a delay before the council receives your payment. Delayed payments could mean you lose your right to pay by instalments. Because of this you are advised to pay any arrears directly to the council.
Your bill explained
Council Tax is your way of helping to pay for local services like education, parks and household rubbish collections.
The amount of Council Tax you have to pay depends on which property band your home is in - though your final bill will be adjusted if you qualify for any of the Council Tax discounts or exemptions, or if you qualify for help with your Council Tax because you have a low income. Your bill will also be adjusted if you are charged a premium.
- See your Council Tax bill explained [PDF 105kb]
- Council Tax bills with a Council Tax Reduction (The scheme replacing Council Tax Benefit from April 2013.)
- Find out more information about Council Tax
Why not set up a Direct Debit?
Direct Debit is a convenient and safe way to pay. Once it’s set up, the payments are done automatically – saving on stamps, paper, envelopes, trips to a postbox and phone calls. Direct Debits continue for subsequent years too, so you won't need to contact us again every April, leaving you with no more worries about forgetting to pay and the hassle that can cause.
You can choose to have your monthly payments on the 1st, 6th, 15th, or 25th each month.
- Call (01273) 291291 to set up a Direct Debit over the phone. Please have your bill and your bank account details ready when you call.
- Alternatively, you can download, print and return a Council Tax Direct Debit Instruction form [PDF 758KB] or email us to ask for a Direct Debit form to be posted out to you: firstname.lastname@example.org
If you need to change your direct debit bank details or change the date of the direct debit please ring us on (01273) 291291.
|The Direct Debit Guarantee|
Debit and credit card payments online
You can pay with a debit or credit card through our secure server by clicking on the pay your bills online button to the right. (American Express and Diners Club cards are not accepted.)
The Payment Type to select is 'Council Tax'.
The payment reference to use is your Council Tax account number. If you provide your email address, you can select the option to be sent an automated receipt for your payment. You can also print your receipt from the screen using the Print button.
Debit card payments by phone (open 24 hrs)
You can call the Debit Card Hotline on (01273) 291908 (open 24 hrs). Select Option 1 for Council Tax and key in your Council Tax account number as your account reference when prompted. Have a pen and paper ready to make a note of the reference number for your payment.
Internet banking, telephone banking and standing orders
If your bank offers internet banking or telephone banking services with your account, you may use these services to pay your Council Tax. And if you set up a standing order with your bank, these are the details you will need:
In all cases, the payment reference to quote is your Council Tax account number as shown on the front of the bill you are paying.
Payments should be made to:
Bank Account Number: 61025121
Sort Code: 08-90-25 (Co-Operative Bank PLC)
You should allow at least five working days for payments to reach us.
Please note that if you set up a standing order you will need to contact your bank yourself whenever there is a change to the monthly amount you need to pay. If you pay by Direct Debit these changes are made for you automatically.
Bank transfers using the council’s IBAN or International Bank Account Number
The payment reference to quote with your bank transfer is your Council Tax account number.
Payments should be made to:
Bank Identifier Code: CPBKGB22 (also known as BIC or SWIFT code)
Payments in cash at PayPoint outlets
You can take your bar-coded Council Tax bill to pay at PayPoint outlets.
Most convenience stores and newsagents throughout the UK have a PayPoint facility. Use the PayPoint Agent Locator to find the PayPoint outlets nearest to where you live.
If you've misplaced your bill but you know your Council Tax account number, you can generate and print your own barcode slip using our online barcode generator. To. When using the barcode generator, select Council Tax as the account type and take the printed barcode to a PayPoint outlet where it can be scanned to take your payment.
You’ll be given a receipt which you should keep for your records. There is no charge for this service.
You should allow at least five working days for payments to reach us by this method.
Paying at a Post Office
You can use your bar-coded bill to pay your Council Tax at Post Offices by cash, cheque or debit card. Cheque payments should be made payable to Post Office Ltd. You’ll be given a receipt which you should keep for your records. You will not be charged for this service. Please allow at least five working days for payments to reach us.
If you have misplaced Council Tax bill, you can still make a payment at a Post Office by generating and printing your own barcode payment slip using our online barcode generator. When using the barcode generator, select Council Tax as the account type and take the printed barcode slip to a Post Office where it can be scanned to take your payment.
Paying in person at Brighton & Hove City Council's neighbourhood housing offices
Payments by cash, cheque, Maestro, Solo or Visa debit card can be made at the council’s neighbourhood housing offices listed below. Please take your Council Tax bill or your Council Tax account number when you visit. Neighbourhood housing offices are open from Monday to Friday, excluding public holidays.
|office locations ~ click to see on a map||cashiering times|
|Victoria Road, Portslade, BN41 1YF||9.00am – 4.30pm|
|20-22 Oxford Street, Brighton, BN1 4LA||9.00am – 4.00pm|
|Lavender Street, Kemp Town, BN2 1JU||9.00am – 4.00pm|
|Selsfield Drive, Moulsecoomb, BN2 4HA||9.00am – 4.00pm|
Cheques or money orders should be made payable to Brighton & Hove City Council and sent to: Council Tax, Brighton & Hove City Council, PO Box 2929, Brighton, BN1 1PS.
On the reverse of your cheque or money order, please ensure that you write clearly your Council Tax account number, the property address, your name and your correspondence address (if different).
You must allow enough time for your payment to reach your Council Tax account before the instalment due date. Do not send cash through the post.
Are you having trouble paying?
If you have financial problems, you should contact the Council Tax team as soon as possible. You can then discuss the instalment options that will suit you best.
Are you eligible for a Council Tax reduction?
- Council Tax Reduction is Brighton & Hove City Council’s scheme to help low income households with their Council Tax bills.
- You may be eligible if you pay Council Tax and your income and capital (savings and investments) are below a certain level.
- To find out if you are eligible for help with your Council Tax use our online calculator and application form.
- Debt advice agencies
- General and housing advice agencies
- BHCC tenants and leaseholders: Making the most of your money