Universal Credit support in Brighton & Hove

Universal Credit was introduced in Brighton & Hove for people living alone making new claims for Jobseeker's Allowance in December 2015 and is due to be introduced for new claimants in the city between October 2017 and January 2018. You do not need to do anything - the Jobcentre will tell you if you need to apply for Universal Credit.

You will be expected to make your Universal Credit claim online at www.gov.uk/universalcredit. If you don’t have a computer at home, you can use the computers at your local Jobcentre.

If you need more help, you can get face-to-face and telephone advice to help you make a claim. Work coaches at the Jobcentre will make sure you have the right help to get online, manage your money and find work.

Read our guidance on Universal Credit in ​Brighton & Hove (PDF 151KB).

The Citizen's Advice Bureau also has useful guidance on Universal Credit.

Organisations in Brighton offering help to get online

The Bridge Community Education Centre
Open: 9am – 5pm, Monday to Friday
Support available by appointment - one-to-one and group sessions
Lucraft Road, Moulsecoomb, Brighton, BN2 4PN
Phone: 01273 687053

Brighton Unemployed Centre Families Project
Open: 10am – 1pm, Monday to Friday
Support available at computer centre, just drop-in
Please call for more details
6 Tilbury Place, Brighton, BN2 0GY
Phone: 01273 671213 or 601211

Whitehawk Inn
Open: 9am – 5pm, Monday to Thursday
Support available by appointment - one to one and group sessions
Whitehawk Road, Brighton, BN2 5NS
Phone: 01273 682222

Bartholomew House customer service centre  
Open: 9am – 5pm, Monday to Friday
Support available - self-service only, just drop-in
Bartholomew House, Bartholomew Square, Brighton, BN1 1JE

Jubilee Library
Open: 10am – 7pm Monday, 10am – 7pm Tuesday, 10am – 5pm Wednesday, 10am – 7pm Thursday, 10am – 5pm Friday, 10am – 5pm Saturday, 11am – 5pm Sunday
Support available - self-service and volunteer help available by appointment
Jubilee Street, Brighton, BN1 1GE
Phone: 01273 290800

Woodingdean Library
Open: 9am - 1pm Monday, 9am – 1pm and 2pm – 4pm Thursday, 10am – 1pm and 2pm – 4pm Saturday
You can use this library when it’s closed through libraries extra
Support available - self-service and volunteer help available by appointment
Warren Road, Brighton, BN3 6BA
Phone: 01273 290800

Organisations in Hove offering help to get online

Hangleton & Knoll Project – HaKIT
Open: 10am – 1pm, Wednesday and Friday
Support available - by appointment
St Richards, Egmont Road, Hove, BN3 7FP
Phone: 01273 881446

Hove Library
Open: 1.30pm – 5.30pm​ Monday,  9.30am – 7.30pm Tuesday, 10am – 1pm Wednesday, 10am – 1pm Thursday, 9.30am – 5.30pm Friday, 9.30am – 5pm Saturday
Support available - self-service  and volunteer help available by appointment
182 – 186 Church Road, Hove, BN3 2EG
Phone: 01273 290800

Hove Town Hall customer service centre
Open: 10am – 4.30pm Monday to Friday
Support available - self-service only, just drop-in
Hove Town Hall, Norton Road, BN3 3BQ

Portslade Library
Open: 9.30am – 1pm Monday, 10am – 1pm and 2pm – 5.30pm Tuesday, 9.30am – 1pm and 2pm – 7pm Wednesday, 9.30am – 1pm Friday, 9.30am – 1pm and 2pm – 4pm Saturday 
You can use this library when it’s closed through libraries extra
Support available - self-service and volunteer help available by appointment
223 Old Shoreham Road, Hove, BN41 1XR
Phone: 01273 290800