Pay by Direct Debit

You can set up a direct debit for the following services:

  • Business rates
  • Council Tax
  • Council housing, car parking space and garage rent charges
  • Council leaseholders and central collection team
  • Housing benefit invoices.

Before you start

To set up a direct debit, you'll need:

  • bill or reference number, such as the invoice or account number, for the service that you are paying
  • bank details.

If your bank account requires permission from more than one person to set up a direct debit you’ll need to use a paper form. This is so we can get signatures from all the people involved. 

Most services will allow you to choose from several different payment dates, so you can choose the date that best works for you.

Set up direct debit by post

Download, print and send the direct debit form to us. Our address is included on the direct debit form.

By telephone or email

Telephone support

You can set up your direct debit, request a form to be sent to you in the post and get help by telephone.

  • Business rates (NNDR): 01273 291981
  • Council Tax: 01273 291291
  • Council housing, car parking space and garage rent charges: 01273 293065
  • Council leaseholders and central collection team: 01273 291364
  • Housing benefit invoice: 01273 291970

Email support

You can request a form to be sent to you in the post and get help by email

Cancel your direct debit

You can cancel your direct debit at any time by contacting your bank or building society. However, cancelling your direct debit does not end any contracts with us. Please contact the service if you're cancelling your direct debit.

Urgent payments

If your payment or query is urgent, please call us during office hours on the relevant telephone number for your type of bill.

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