The Family Information Service (FIS)

FIS offers a wide range of information and advice for families.

If you have a straightforward enquiry, you may find the answer you need on our web pages, alternatively, take a look at our online directory. Some of the information you can find online includes:

  • The different types of childcare available including free childcare for 2, 3 and 4 year olds
  • Local services that can help your family, such as groups that offer support and advice agencies
  • Activities for children and young people

If you can’t find what you’re looking for, you can contact us, or call us to speak to one of our advisers.

Does your family need some more in-depth advice and support?

Most families need some extra help at one time or another and there are a wide variety of services in the city that can support you. Our online directory is a good starting point to search for services that can help.

You can also find local advice agencies on the Advice Brighton website and services and organisations in Brighton & Hove to support everyday living on the My Life directory.

If you feel that you would benefit from some support from a FIS Adviser, we offer a more in-depth advice service that may be able to help. You might use the service because you have a complicated issue, are struggling with several issues at once or find it difficult to access services. If you are already receiving support from a professional such as a health visitor or social worker, you can ask them to refer you,  alternatively you can contact us to discuss your needs.

New to Brighton & Hove

Are you new to the City and need information on services for your family? Our New to Brighton & Hove factsheet (PDF 356KB) may answer some of your questions.

All about finding work (PDF 278KB)
Find out how to look for work from writing a CV to attending an interview.

Find out about parenting, courses and upcoming talks

Family finance (PDF 376KB)
Find out about the financial help that’s available for your family

How to get in touch
Contact us by email or call 01273 293545

If you have concerns about a child being at risk, you should contact the council’s Multi Agency Safeguarding Hub (MASH) (children’s social services) on 01273 290400.