Cookies on our website

The Brighton & Hove City Council website uses cookies to work.

  • We use cookies to remember settings you have chosen, like website translation and font size, and actions you have taken, for example submitting a form. This means you don’t need to re-enter this information each time you visit a new web page.
  • We use cookies to gather information about how our website is used to help us maintain and develop our services. For example we monitor what pages and links are most popular.
  • We do not use cookies to personally identify you or collect information about you as an individual.

You can decide what cookies are allowed and delete cookies at any time by adjusting settings on your web browser. Please be aware that restricting cookies may have an impact upon the functionality of our website. Scroll down to our summary of terms below to find out more about cookies.

Where personal data is requested through forms, the data is only used for the purpose stated on the form and will not be given or sold to any third parties.

This privacy policy only covers the Brighton & Hove City Council website at www.brighton-hove.gov.uk. Websites linked to and from this site are not covered by this policy. External sites linked to from our website include our social media sites. Go to our external links disclaimer for more information.

Google Analytics

We use Google Analytics to understand how you use our website. Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

Cookies set by Google Analytics

Opt out of Google Analytics tracking

You can opt out of Google Analytics tracking by downloading their broswer add-on.

Hotjar

We use Hotjar to understand how you use our website through their services that include heatmaps, page usage recordings and feedback polls and surveys. The Hotjar privacy policy explains more about how they collect data and keep it safe.

Through the Hotjar tracking code embedded on our website, the information collected includes:

Device-specific data

The following information may be collected through your device and browser:

  • your device's IP address (collected and stored in an anonymised format)
  • device screen size
  • device type (unique device identifiers) and browser information
  • geographic location (country only)
  • preferred language used to display the webpage.

Log data

Our servers automatically record information which is created upon using Hotjar. Data includes:

  • referring domain
  • pages visited
  • geographic location (country only)
  • preferred language used to display the webpage
  • date and time when website pages were accessed.

Cookies set by Hotjar

Name Description Expires
_hjUserId This cookie is set as soon as a user loads a page which contains the Hotjar code. The cookie contains a universally unique identifier (UUID) which allows Hotjar to track the same visitor across multiple pages and sessions. 1 year
_hjClosedSurveyInvites  This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. 1 year
_hjDonePolls  This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. 1 year
_hjMinimizedPolls  This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site. 1 year
_hjDoneTestersWidgets  This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. 1 year
_hjMinimizedTestersWidgets This cookie is set once a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site. 1 year
_hjIncludedInSample  This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. when you close the browser

Opt out of Hotjar tracking

You can opt out of Hotjar tracking by turning on the Do Not Track header in your web browser.

Social media cookies

We embed our video content using YouTube. Information on how YouTube uses cookies can be found on the Google privacy pages. We have used YouTube's 'no-cookie' domain to stream videos on our site. This means that cookies will only be set by YouTube if you play the video.

Some of our web pages include Twitter streams. These use cookies, set by the service provider. Go to the Twitter Privacy policy page

Third party site disclaimer

Please note that external sites including social media sites linked from our website may also use cookies. You need to check with these external sites what information is being collected using cookies.

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